Terms & Conditions

Effective date: January 11, 2026

Welcome, and thank you for your interest in Dot Phoenix Solutions ("Dot phoenix", "we", "us", or "our") and our website located at https://www.dotphoenix.com, including any subdomains, mobile versions, and related services (collectively, the "Site").

These Terms of Use ("Terms & Conditions ") constitute a legally binding agreement between you ("you" or "user") and Dot Phoenix Solutions governing your access to and use of the Site.

By accessing, browsing, or otherwise using the Site, you confirm that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, you must immediately discontinue use of the Site.

Your access to and use of the Site is provided on an "as is" and "as available" basis and is conditioned upon your compliance with these Terms. Dot Phoenix Solutions reserves the right, at its sole discretion, to modify, suspend, or discontinue any part of the Site or these Terms at any time without prior notice. Continued use of the Site following any changes constitutes your acceptance of the revised Terms.

You acknowledge that your use of the Site is at your own risk. Dot Phoenix Solutions shall not be responsible or liable for any unauthorized access, hacking attempts, data breaches, misuse, loss, or damage arising from your use of the Site, except to the extent required by applicable law.

These Terms & Conditions govern your access to and use of the website, products, platforms, and services provided by Dot phoenix Solutions. By accessing or using our services, you agree to be bound by these terms.

1. Acceptance of Terms

By accessing, browsing, or using any part of the Dot phoenix Solutions website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions and all applicable laws and regulations.

2. Scope of Services

Dot Phoenix Solutions provides digital transformation, software development, AI-driven automation, SaaS platforms, and related technology services. The scope, deliverables, timelines, and pricing for specific services may be governed by separate written agreements or statements of work.

3. User Responsibilities

  • Use the services only for lawful and authorized purposes
  • Provide accurate and complete information when required
  • Comply with all applicable laws and regulations
  • Not attempt to disrupt, exploit, or misuse systems, data, or infrastructure

4. Accounts & Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account. Dot Phoenix Solutions shall not be responsible for unauthorized access resulting from user negligence, compromised credentials, or third-party actions beyond our reasonable control.

5. Intellectual Property

All content, software, trademarks, logos, and intellectual property associated with Dot Phoenix Solutions are owned by or licensed to us and are protected by applicable intellectual property laws. No rights are granted except as expressly stated in writing.

6. Payments & Billing

Fees, billing cycles, and payment terms are defined in applicable agreements or invoices. Failure to make timely payments may result in suspension or termination of services.

7. Limitation of Liability & User Risk

While Dot Phoenix Solutions employs industry-standard security and operational safeguards, no digital system can be entirely secure. Use of our services is at your own risk.

To the maximum extent permitted by law, Dot Phoenix Solutions shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from unauthorized access, hacking, data loss, service interruptions, or misuse of the platform, whether caused by user actions, third parties, or external events.

8. Disclaimer of Warranties

Services are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

9. Termination

Dot Phoenix Solutions reserves the right to suspend or terminate access to services at its discretion for violations of these terms, non-payment, or unlawful activity.

10. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws applicable in India, without regard to conflict of law principles.

11. Changes to Terms

We may update these Terms & Conditions from time to time. Continued use of the services after changes become effective constitutes acceptance of the revised terms.

12. Contact Information

13. Third-Party Links & Services

The Site may contain links to third-party websites, platforms, tools, or services that are not owned or controlled by Dot phoenix Solutions. We do not endorse, control, or assume responsibility for the content, availability, security practices, or privacy policies of any third-party websites or services.

Your interactions with third-party services are solely between you and the applicable third party. Accessing or using such third-party services is at your own risk.

14. Indemnification

You agree to indemnify, defend, and hold harmless Dot phoenix Solutions, its directors, officers, employees, affiliates, and partners from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to:

  • Your access to or use of the Site or services
  • Your violation of these Terms & Conditions
  • Your violation of any applicable law or third-party rights
  • Any misuse of the Site, systems, or data

15. Force Majeure

Dot Phoenix Solutions shall not be liable for any failure or delay in performance caused by events beyond its reasonable control, including but not limited to natural disasters, acts of government, cyber-attacks, internet or infrastructure failures, system outages, labor disputes, or other force majeure events.

16. No Professional Advice

Any information, content, automation outputs, insights, or recommendations provided through the Site or services are for general informational purposes only and do not constitute legal, financial, medical, or professional advice.

You are solely responsible for evaluating the accuracy and applicability of any information provided and should seek independent professional advice before making decisions based on such information.

17. Severability & Waiver

If any provision of these Terms & Conditions is held to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.

The failure of Dot Phoenix Solutions to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

18. Assignment

Dot Phoenix Solutions may assign or transfer these Terms & Conditions, in whole or in part, without restriction, including in connection with a merger, acquisition, restructuring, or sale of assets.

You may not assign or transfer your rights or obligations under these Terms without prior written consent from Dot phoenix Solutions.